Privacy Policy

1. Introduction

Bushveld Smart Technologies (Private) Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access our services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Name, email address, phone number
• Company name and job title
• Billing and shipping address
• Payment information (processed securely via third-party payment processors)
• Account credentials (username, encrypted password)

2.2 Automatically Collected Information

• Device type, operating system, and browser type
• IP address and general location data
• Usage data (pages visited, features used, time spent)
• Cookies and similar tracking technologies

2.3 Information from Mobile Applications

• Device identifiers and push notification tokens
• App usage and performance data
• Camera, location, or storage access (only when explicitly permitted by you)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send administrative information, updates, and security alerts
• Improve and personalize your experience
• Analyze usage patterns to enhance our products and services
• Comply with legal obligations and enforce our terms
• Detect, prevent, and address fraud or technical issues

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information, including encryption, access controls, and secure data storage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@bushveldtech.com.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: